Sales Policy for SageNovas

Welcome to SageNovas! We strive to provide the best products and services for your pet needs. Below is our sales policy, which outlines the terms and conditions regarding orders, pricing, and payment.

1. Ordering and Payment:

  • All orders placed through our website (https://sagenovas.xyz/) are subject to acceptance and availability.
  • We accept payments through various secure payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other payment gateways as available.
  • Payment is processed immediately when the order is placed. Once payment is confirmed, we will begin processing your order.

2. Product Availability:

  • All products listed on our website are subject to availability. We make every effort to ensure that the stock information is accurate. However, in some cases, a product may be out of stock or unavailable.
  • If a product you ordered is out of stock, we will notify you as soon as possible and provide alternatives or offer a refund if the product cannot be restocked.

3. Pricing:

  • All prices displayed on SageNovas are in USD (United States Dollars) and are inclusive of applicable taxes, unless otherwise stated.
  • Prices may change at any time, but any changes will not affect orders that have already been confirmed with a payment.
  • We occasionally offer discounts, promotions, or sales, which will be clearly indicated on the product pages or during checkout.

4. Shipping & Delivery:

  • We offer a variety of shipping methods for both domestic and international orders. The delivery time may vary based on the shipping method and your location.
  • Shipping costs are calculated based on the weight of the products and the destination address. The total shipping charges will be displayed at checkout.
  • Once your order has been shipped, we will send you a confirmation email along with tracking information.

5. Order Changes & Cancellations:

  • Once your order is placed, we begin processing it immediately. If you wish to make changes to your order or cancel it, please contact our customer service team as soon as possible at info@sagenovas.xyz.
  • Orders that have already been shipped cannot be changed or canceled. In such cases, you can return the items following our return policy.

6. Refunds & Returns:

  • We offer a 30-day return policy for most items, as outlined in our Refund & Returns Policy.
  • If the product you received is damaged, defective, or incorrect, please contact us immediately. We will either provide a replacement or issue a refund for your purchase.
  • Return shipping costs are the responsibility of the customer unless the return is due to our error.

7. Customer Support:

  • If you have any questions or concerns regarding your order, products, or any other inquiries, please contact us at:

8. Privacy & Data Security:

  • We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information.

9. Intellectual Property:

  • All content on this website, including text, images, logos, and designs, is the intellectual property of SageNovas or its partners and is protected by copyright laws. Reproduction or unauthorized use of any material from the website is prohibited.

10. Limitation of Liability:

  • SageNovas is not liable for any damages arising from your use of this website or products purchased from it, including incidental or consequential damages.
  • We make every effort to ensure the accuracy and reliability of product descriptions, but we do not guarantee that products will meet your expectations.

11. Governing Law:

  • These terms and conditions are governed by the laws of the United States. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Massachusetts.

12. Changes to This Policy:

  • We may update this Sales Policy from time to time. Any changes will be posted on this page with the updated date. Please check this page regularly for updates.

Thank you for shopping at SageNovas! We look forward to providing you with the best products and services for your pet.